operations practice

 Is your on-time delivery performance where it needs to be—and are you tracking it daily to drive accountability?

Are your quality issues impacting customer satisfaction, margins, or rework costs?

Do you have real-time visibility into delivery and quality KPIs across teams and shifts?

Is your operation running like a well-oiled machine—or does it feel reactive, chaotic, or inefficient?

Are productivity, utilization, and throughput meeting expectations—or are bottlenecks slowing you down?

Is changeover time, cycle time, or wait time limiting capacity or output?

Are you still using push systems instead of pull-based inventory control like Kanban?

Is there a strong culture of ownership and accountability for daily operating performance?

Do compensation plans drive the right behaviors—or are they misaligned with actual results? 

Operating Systems & Infrastructure

• Management Operating Systems (MOS)
• MRP / ERP Systems
• HRIS Systems
• CRM Systems
• Other End-Market-Specific Systems

Lean / Six Sigma & Continuous Improvement

• Visual KPI Boards
• Management Dashboards
• SIOP (Sales, Inventory, Operations Planning)
• Standard Work (Frontline & Leadership)
• Structured Gemba Walks
• Kaizen Events (Short Blitzes or Full Week)
• 5S Projects or Events
• Value Stream Mapping
• 3P Events (Production Layout & Flow Optimization)
• Quality Management System (QMS)
• Strategic Operations Audit

Structured Problem Solving

• DMAIC Process
• PDCA Process
• 5 Why’s Analysis
• Fishbone Diagrams (Ishikawa)
• Relentless Root Cause Analysis
• Countermeasure Development & Deployment
• Try-Storming / Fast-Fail Testing

Organizational Design & Alignment

• Compensation Design for Operations Teams
• Operational Organizational Design
   (Aligned to Safety, Quality, Delivery, Productivity)